Alpine Access now SYKES Work at Home Positions
Alpine access offers work from home jobs for individuals residing in the U.S. and Canada. These are Call Center/Customer Service Positions for a variety of different companies. They will compare your skill to their client needs and set you up with a company that best fits your skills and needs!
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Alpine Access, now run by SYKES Enterprise, is another company that hires people to work from home doing customer service and call center work.
Unlike other work at home call center companies, they will hire you for INBOUND call services – meaning you won’t have to make cold calls or lead generated calls. This can benefit more introverted individuals.
They only hire in 40 of the 50 states. States that are NOT eligible are Alaska, California, Hawaii, Massachusetts, Montana, New Mexico, Ohio, Rhode Island, Vermont, and West Virginia. But don’t worry – if you live in one of these states, check out these other work at home call center companies.
This company hires you as an employee – not as a contractor. This means you are eligible for their benefit packages such as medical and dental coverage.
There are jobs for English only speaking individuals, but you have a better chance of getting hired if you can speak English AND another language. Top second languages they are hiring for include:
French (Mostly in Canada)
Pay and Benefits
Once hired, you are eligible to take part in their medical, dental, and vision packages. And, according to an article in The Spruce, once you have worked 1,000 hours or one year of service, you will be eligible for their matching 401K retirement plan.
You can make anywhere from $9-$10/hour. They also offer paid training, which is a bonus!
The Hiring Process
According their website, here is what you can expect during the hiring/application process.
What to expect in the application / hiring process:
Applying Online – Due to temporary site construction: you will want to complete the application from a desktop computer. Please click “Apply” above to join our Talent Community, then you will want to switch over to a desktop if you are currently using a mobile device.
Assessments – The assessments are designed to understand your capabilities and skills. We use these to recommend the best possible fit for you within our clients’ business needs. What that means is that we are interested in your success right from the get-go.
Status of Application – You may not hear back from us right away. We encourage you to be a bit patient as we seek out just the right opportunity for you. Please watch your email as this is our most common and expedient way to reach you.
Interview – When we find a position we believe you might be interested in, we will invite you to join us on a virtual interview. Like everything else in our process, it is 100% online and over the phone. The interview consists of both individual and group discussions. Interviews will be conducted in English.
Offer – If you are offered a position and choose to accept, you will be asked to complete the required paperwork and pre-employment checks just as you would with any other employer. Because you are working remote, it may involve a bit of extra running around.
***The pre-employment screenings will consist of a background check, drug test, and credit check that WILL cost you up to $45 out of pocket to complete. You will NOT be reimbursed for this expense.
The requirements are standard items that are typical of work at home call center companies. This includes an up to date PC with antivirus installed and a high-speed internet connection. You will need 2 headsets: a USB for training and a telephone headset for taking calls. Here are some additional requirements from their website.
Yes, this is a legit work at home company. Here is a list of reviews from people who have worked or are working for them now!
If you live in one of the 40 eligible U.S. states and you think this is the right job for you, go ahead and APPLY TODAY!
Canadian residents CLICK HERE to apply on the Canadian website!
Or, you can check out their YouTube video to learn more about their work at home opportunities.
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Do you have experience with a call center company? Which ones have you tried? Were there any you didn’t like? Let me know in the comments below!